Job Description

Summary: The Forklift Driver is responsible for unloading inbound trucks each morning, staging appliances for next-day deliveries, and assisting Will Call customers with their pickups. Essential Duties and Responsibilities: Loading and Unloading: Safely unload inbound trucks each morning, verifying products against delivery documentation. Load outgoing shipments accurately and securely to prevent damage during transit. Product Staging: Pull and stage appliances for next-day customer deliveries, ensuring accuracy and timely preparation. Coordinate with Warehouse Associates to organize staged products effectively. Customer Assistance (Will Call): Assist Will Call customers by locating and retrieving their products for pick-up. Provide courteous service, answering questions, and ensuring a positive customer experience. Inventory Handling: Rotate stock according to inventory management protocols, ensuring products are easily accessible. Conduct routine inventory counts and report any discrepancies or damage. Forklift Maintenance: Perform daily safety checks on forklifts, including brakes, horns, and hydraulics. Report any mechanical issues immediately and arrange for necessary repairs. Safety and Compliance: Adhere to all safety regulations, including safe driving speeds and load limits. Attend regular safety training sessions and certifications. Other duties as assigned. Responsibilities and Competencies of All Employees Customer focus - Demonstrate that internal colleagues and external customers are a high priority. Manage difficult or emotional customer situations. Can think of "out of the box" alternatives to meet customer needs. Solicit and listen to feedback from customers and colleagues. Interpersonal skills - Establish and maintain positive effective relationships with a variety of diverse groups/individuals. Respect the dignity and worth of every person and is sensitive to the needs, feelings and capabilities of others including their viewpoints. Resolve conflict by interacting in a non-threatening, respectful and calm manner. Display sensitivity and responsiveness to cultural differences present in all professional contacts. Teamwork - Coordinate and communicate with team members, follow through on commitments, and accept personal accountability for results. Offer assistance and support to colleagues. Exchange ideas and provides supportive contribution to move the team forward. Ability to identify and regulate the impact of one's emotions on others and identify and manage the emotional reactions of others. Accountability & Reliability - Take ownership and responsibility for decisions, actions, and results, delivering on commitments. Complete job duties with minimal supervision, adapting to priority changes, as needed. Acknowledge and learn from mistakes, taking appropriate action to fix problems and reduce future errors. Demonstrate regular and punctual attendance including to all scheduled meetings. Compliance & Quality - Ensure accuracy, meet established deadlines of work, produce a quality product/service and show commitment to continuous improvement efforts. Respond to requests in a timely and effective manner and provides quick resolution to customer issues. Able to learn, understand, and comply with all company policies, procedures and regulations. Required Skills/Abilities: Strong spatial awareness and ability to maneuver forklifts safely. Ability to follow safety protocols and warehouse procedures. Good organizational skills to maintain orderly inventory management. Education and Experience: High school diploma or equivalent preferred. OSHA 300 and Forklift certification required. Prior experience operating a forklift in a warehouse environment preferred. Physical Requirements: Must be able to operate and maneuver forklifts safely for long periods of time Must be able to lift up to 50 pounds at times Corrected vision to normal range; normal hearing and talking is required for verbal communications Ability to use a variety of office equipment and machines Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient office and supportive equipment provided. Mashburn offers generous PTO, as well as a full benefits package that includes medical, dental, and vision insurance, and a retirement plan. We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application! The Deamer Group is an equal opportunity employer with a goal of recruiting a diverse workforce to meet the hiring needs of our clients. The Deamer Group

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