Job Description

Job Description

Job Description

NASA Network / Cable Plant Technician 4

Clearances Required: Ability to attain a Public Trust Clearance

Citizenship: Must be a current US citizen

Location: Goddard Space Flight Center (GSFC), Greenbelt, MD

Job Description

TCS is searching for a Network / Cable Plant Technician with strong inside and outside plant experience to support our NASA customer at GSFC.

Responsibilities:

• Installing, supporting, and/or maintaining communication circuits
• Performing technical analyses of hardware and transmission facilities using various diagnostic tools in support of efficient network operations
• Identifying, diagnosing, and resolving technical problems related to VoIP or network failure/integrity and usage of PC hardware and software.
• Utilizing existing knowledge while building additional knowledge of the company, client, and processes
• Resolving work orders for Cable Plant, Network, and VOIP issues.
• Solving a range of straightforward problems
• Analyzing possible solutions using standard procedures
• Completing work with a moderate level of guidance and direction
• Solving standard problems by analyzing possible solutions using experience, judgement, and precedents
• Positively impacting quality of own work and the work of others on the team
• Working within guidelines and policies
• Explaining information to others in straight forward manner

Required:

• High School with 4 or more years of relevant experience
• 3+ years of cable plant experience working with fiber optic, copper, and category cabling.
• 1+ years’ experience troubleshooting complex routing and switching issues, configuring switches, routers, network appliances and WAN devices.
• Basic network troubleshooting skills
• Excellent customer service skills
• Excellent oral and written communication skills
• Must be able to lift and carry 50 lbs. for up to 100 feet at a time; must be able to lift 25 lbs. vertically using ladders
• Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time

Desired :

• BICSI Certification
• CCNA or other Networking Certification
• Organized and detail-oriented
• Strong leadership skills
• Self-motivated/ self-directing
• Strong collaboration, prioritization, and adaptability skills required. Relationship building
• Ability to manage and prioritize own work, and that of their team
• Independent decision making
• Analytical thinking; thinking out of the box
• Ability to effectively communicate with all organizational levels (SME to Senior management)
• Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, vacation, sick leave, and maternity/paternity leave

Apply online or visit us at

TCS, Inc. is an EEO Employer.

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