Job Description
Join to apply for the Solutions Architect role at Managed Solution
Join to apply for the Solutions Architect role at Managed Solution
Why clients love us:
We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts!
Description
Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts!
The Value You'll Bring The Solutions Architect provides senior consultative services and project scoping, implementation, and technical remediation work for Professional and Managed Services clients, and acts in a senior capacity within the Professional Services team. They are responsible for the following essential duties:
- Designing, implementing, and remedying complex solutions across a broad range of technologies, with a particular focus on the full suite of Microsoft as well as Microsoft Modern Workplace, including Viva, SharePoint, EMS, and Power Platform.
- Architects end-state solutions and migration/implementations plans for large-scale deployments/build-outs of technical environments, including on-prem, hybrid, and cloud infrastructure, with an emphasis on Microsoft365 migrations.
- Providing highly visible project work and consultation for Managed Solution’s Professional and Managed Services clients, including thought leadership on client projects/environments, aligning solutions with complex business objectives and security, compliance, and availability needs.
- For enterprise or other VIP clients, the Solutions Architect may act in a vCIO-level capacity ensuring Managed Service client success by developing technical strategy, providing technical consultation and high-level issue resolution, and operational oversight of associated personnel. In this capacity, the Solutions Architect will work across Managed Solution teams and with the client POCs to ensure alignment between delivered services and customer needs.
- Meeting with clients to identify technical requirements; designing solutions; presenting solutions in presales meetings with cross-level teams, including executives; and implementing project work, including occasional onsite deployment/migration work.
- Providing architecture, consulting, project implementation, and high-level troubleshooting, designing client environments for on-prem and hybrid-cloud infrastructure, as well as solutions to utilize Microsoft Modern Workplace suite.
- Providing project work within Microsoft Modern Workplace suite (Viva, SharePoint, EMS, and Power Platform), including the creation and demonstration of proofs of concept, scripting, and other tasks related to workplace automation.
- In addition to the above, the Solutions Architect will be responsible for leveraging subject matter expertise across at least one of the following specialization areas:
- Servers: Provides design, project implementation, and high-level troubleshooting for client server infrastructure, including Windows Server (all versions) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop.
- Storage + Power: Provides design, project implementation, and high-level troubleshooting for SAN and other storage solutions, as well as power needs (UPS, PDUs, etc.) for on premise solutions.
- Active Directory: Provides design, project implementation, and high-level troubleshooting for Active Directory, including Group Policy, Access/Identity Management, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
- Networking: Provides architecture, project implementation, and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc. in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).
- Exchange/Messaging: Provides implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Office365.
- Demonstrating commitment to continuous learning and development related to specialization areas, including the pursuit of certifications and the development and presentation of training for teammates for technologies within their specialization areas.
- Acting as project lead for assigned projects, and as Architect escalation point for others. Directing others in completing project tasks according to project scopes; working with Project Managers or Sales to resolve potential/actual risks; and otherwise ensuring the successful delivery of services
- Utilizing Microsoft Modern Workplace expertise to advance internal business processes.
- Carrying out all work responsibilities and related duties, as assigned, while complying with all Company and client policies, including those related to security and confidentiality.
Requirements Education and Work Experience Requirements: - Bachelors’ degree in Computer Science, Computer Engineering, or related field, plus a minimum of 10 years in an IT role, with 8+ years of relevant consultative or professional services experience at an MSP or other outsourced IT vendor. 5+ years of experience migrating/deploying cloud infrastructure (Azure, Office365) required. Equivalent combinations of education, experience, and skillsets will also be considered.
- Demonstrated success as a consultant for Microsoft services in a variety of customer contexts, from SMB to large enterprise, including experience planning and implementing numerous successful M365/Office365/Azure deployments and migrations. Flexibility to consult and work in both SMB and enterprise environments is required for this role.
- Demonstrated fluency with M365 architecture trends, technical conditions, and future direction.
- Demonstrated success in a presales capacity, with the ability to elicit technical requirements and business objectives from clients and to confidently communicate technical information clearly with a diverse range of individuals, including C-suite executives and technical teams.
- High levels of project ownership and individual accountability in a results-oriented environment
- Demonstrated commitment to continuous learning and innovation
- Demonstrated commitment to strong documentation and repeatable standards
- Demonstrated excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Technical Skills/Competencies - Subject Matter Expertise related to hybrid and cloud environments (design, migrations, and remediation) and the Microsoft Modern Workplace suite, including:
- On-prem/online cloud infrastructure Office365/Microsoft365;
- Azure;
- HyperV;
- Office365 administration and remediation;
- SharePoint;
- Viva;
- Microsoft365 Groups;
- Power Platform;
- and Teams.
- Proficiency with a range of migration tools such as ForensIT, Azure Migrate, BitTitan, Cloudiway, MoveriO, Sharegate, SPMT
- Advanced proficiency with Exchange/Messaging is also required.
- Microsoft certifications highly desired, and will be required for continued employment
In addition to Subject Matter Expertise in their specialty areas, the Solutions Architect should have:
- Proficiency in Windows Server (all versions) and workstation implementation, administration, and troubleshooting
- Strong proficiency in Exchange (all versions/Online preferred), Hyper-V, Active Directory, and Powershell/VBS, SharePoint, and Teams.
- Working knowledge of Intune policy management, including implementation experience. AutoPilot roll-outs and Apple Business Manager knowledge preferred.
- Proficiency with Active Directory, Security and Identity Management, including Group Policy, Federation Services, Domain Controllers, etc. for medium to enterprise environments
- Strong proficiency with ability to provide consulting expertise and troubleshooting around each of the following areas:
- Servers: Windows Server (all versions); virtualization environments; on premise infrastructure
- Storage + Power: SAN and other storage solutions, as well as knowledge of power requirements/deployments of PDUs, UPS, etc.
- Active Directory: Provides design, project implementation, and high-level troubleshooting for Active Directory, including Group Policy, Access/Identity Management, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
- Networking: Provides architecture, project implementation, and high-level troubleshooting for networ]]>
Job Tags
Full time, Work experience placement, Casual work,