Job Description

Salary: $41,000.00 - $50,000.00 Annually Location : Wake County, NC Job Type: Permanent Full-Time Job Number: 25-07258-LE-60033621-65041721 Department: Wildlife Resource Commission Division: Enforcement Opening Date: 06/16/2025 Closing Date: 6/25/2025 5:00 PM Eastern Job Class Title: Telecommunicator Position Number: 60033621 Section: WRC - Law Enforcement Salary Grade: NC04 Description of Work This job posting is for two positions with a shift fro m 8:00 AM to 6:00 PM The NC Wildlife Resources Commission Mission Statement is to conserve North Carolina's wildlife resources and their habitats and provide programs and opportunities that allow hunters, anglers, boaters and other outdoor enthusiasts to enjoy wildlife-associated recreation. The Commission is the regulatory agency responsible for the enforcement of N.C. fishing, hunting, trapping and boating laws. The NCWRC employs over 700 full-time staff across the state, including wildlife and fisheries biologists and technicians, wildlife law enforcement officers, wildlife educators, communication specialists, customer service, information technology, and administrative professionals. The NC Wildlife Resources Commission Law Enforcement Division employs over 200 Wildlife Officers who patrol fields, forests, and inland waters at all hours, in all 100 North Carolina counties. These officers ensure public compliance with fishing, wildlife and boating laws and regulations and enforce the conservation of wildlife resources and provide public safety through both proactive law enforcement and the instruction of quality education. The WRC Law Enforcement Division - Telecommunications Center answers emergency and non-emergency calls from the public and other law enforcement agencies 24 hours a day, 365 days a year. The Telecommunications Center also documents and disseminates information to Wildlife Enforcement Officers assigned to 9 Districts that cover all 100 counties in North Carolina. The North Carolina Wildlife Resources Commission is seeking applicants for a Wildlife Law Enforcement Telecommunicator for our Law Enforcement Division - Telecommunications Center The Wildlife Law Enforcement Telecommunicator's primary responsibility is to provide centralized communications for the NC Wildlife Resources Commission. The Wildlife Law Enforcement Telecommunicator helps the public understand the law through WRC general information phone lines. The Wildlife Law Enforcement Telecommunicator receives: Requests for assistance by radio, telephone, and Division of Criminal Information Network (DCIN) terminals and ensures proper assistance; Requests from other governmental agencies (federal, state, and local) and initiates action to ensure delivery of assistance within the jurisdiction and approval of the North Carolina Wildlife Resources Commission. Requests for assistance from agencies that monitor our frequency (such as State Bureau of Investigation, and US Fish and Wildlife) and provides them with law enforcement related information that is accessed through the Division of Criminal Information Network (DCIN). Reports of violations of federal or state game, fish, and boating laws and initiates appropriate enforcement action; Reports of fish kills and unusual water pollution and initiates appropriate action; Requests from WRC employees and utilizes reference books, DCIN data or other agencies to collect the requested information; Requests from the public on interpretation of laws, rules, regulations, and general WRC information (to include season openings, injured or orphaned animals, WRC functions, and WRC program information). There are 2 positions with the following shifts: 60033621 and 65041721 - 8:00 am - 6:00 pm A modified schedule is associated with these positions, which involves working 40 hours per week (4 days/week with 10 hours/day). Weekend work and holiday work will be required as it relates to working a rotating shift. On occasion, changes to the schedule and after-hours work may be required to adequately serve the public. Knowledge, Skills and Abilities / Competencies To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following: Experience answering calls in a call center or communication center environment. Management Preferences: Division of Criminal Information Network (DCIN) experience; Emergency dispatch services experience; Data entry experience. Necessary Special Qualifications Must meet the applicable education, employment, and training standards as required to be Division of Criminal Information (DCI) certified; Must be DCI certified or become certified within 120 days of employment. Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school or General Educational Development (GED) diploma and sufficient experience to demonstrate an ability to work effectively under pressure situations; OR an equivalent combination of education and experience. Supplemental and Contact Information * PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THE OSHR JOB SEEKERS WEBSITE * All applicants must complete and submit a State application for employment using the NeoGov Online Job Application System located on the Office of State Human Resources "Work for NC" website ( ) for the State of North Carolina. If you are having technical issues submitting your application, please call the NeoGov (governmentjobs.com) Help Line at 855-524-5627. The North Carolina Wildlife Resources Commission is an Equal Employment Opportunity Employer* The North Carolina Wildlife Resources Commission (NCWRC) is committed to maintaining a culture of equity, diversity and inclusion. NCWRC strives to ensure that all employment practices are implemented in a manner that is equitable to all applicants and employees. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax reference the contact information below. All applicants should indicate the position number and job title in the section "Jobs Applied For". Applicants seeking Veteran's Preference must attach a DD 214 Form, Certificate of Release or Discharge from Active Duty along with your application. Applicants seeking National Guard Preference (to include North Carolina Army National Guard & North Carolina Air National Guard) must attach a copy of the NGB 23A (RPAS) or a copy of the DD256 or NGB 22 along with your application. All Required Competencies, Work History, and Credentials must appear in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the State Application form. Applications stating "See Attached Resume" or including an embedded text resume will be considered incomplete and will not be processed.

• Degrees must be received from institutions appropriately accredited by the U.S. Department of Education* If you have started a college degree program but have not completed it - please document the number of Semester CREDIT HOURS you have completed in the Education section of your application.
• State Employee Benefits*

We value our employees and offer a wide variety of competitive and family-friendly benefits. Learn more about employee resources, safety, health and wellness information, leave options, employee discounts and more by visiting the NC OSHR website...

• Employment Eligibility* It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
• For More Information*

For more information about the North Carolina Wildlife Resources Commission, visit the WRC website... For more information about this posting, contact the Wildlife Resources Commission Human Resources Office. Due to the volume of applications received, we are unable to provide information regarding the status of your application. To check the status of your application, log in to your NeoGov account and click "Application Status". Normal processing time for applications is 30-45 days from the closing date of the posting. CONTACT INFORMATION: NC Wildlife Resources Commission Human Resources Office Phone: 919-707-0101 Fax: 919-707-0108 NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 Please select the option that best describes your highest level of education completed. (If you have started a degree program, but have not completed it, (1) list the number of completed CREDIT HOURS and (2) attach a copy of your transcript.) Master's degree or higher completed Bachelor's degree completed Associates degree completed Graduation from High School and some college courses Graduation from High School or GED Attended, but did not complete High School 02 In order to receive credit for supplemental questions, you must provide information within the body of the application that will support your answers. It is critical in our screening and salary determination process that applications contain comprehensive candidate information. Have you provided support information regarding your qualifications (knowledge, skills and abilities) for the position in which you are applying? Yes No 03 Are you now or have you ever been DCI certified? Yes No 04 Have you ever been convicted of a crime (other than a minor traffic violation)? If so, please explain. If the answer is no, please mark N/A. 05 I understand that the hiring salary for this position will be determined based on education, experience and equity AND offered within the recruitment range of $41,000.00-$50,000.00 (as listed on the posting.) Yes No Required Question State of North Carolina

Job Tags

Holiday work, Permanent employment, Full time, Temporary work, Work experience placement, Local area, Outdoor, Flexible hours, Shift work, Rotating shift, Weekend work,

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